2026.9 Release Notes

PROC-9451

New

Processing

Aspose is now the default email processing engine for new projects, offering an alternative to MAPI for processing PST and MSG files, with support for email metadata and deleted email recovery. The processing engine is selected during project creation and cannot be changed afterward.

PROC-8500

Update

Export

Added a HasEmoji Boolean export field to indicate whether an exported RSMF conversation/date slice contains emojis.

PROC-9598

Update

Export

Improved RSMF 24-hour chat exports by automatically resizing inline images before embedding them in the rendered HTML. This reduces export file sizes while keeping images clearly viewable within the conversation.

PROC-7364

Update

Export

Added a Re-generate native email output option to the Native Options section of the export screen. When selected, native email files are generated again at export time instead of reusing previously generated files, so updates to native email conversions can be applied without manual cleanup. The option is available for all export types and applies to PST/OST Handling, NSF Handling and Short Message Handling.

PROC-8841

Update

Export

Improved the QC process to prevent potential missing text files by updating how existing text files are handled during text re-extraction. Text extraction during QC now completes successfully while maintaining reliable text file availability.

PROC-9115

Update

Processing

Improved email metadata extraction with the Aspose email processing engine so that extracted metadata is consistent with the metadata produced by MAPI.

PROC-8373

Fix

Archives

Corrected a bug where archive files with a previous failed extraction status remained stuck with ExtractionStatus = 1 during re-imports, causing extraction to be skipped and stale errors to appear in import snapshots even when the overall import job succeeded. During re-import, archive extractions now reset their extraction status to 0, retry extraction, and process successfully instead of being silently bypassed.

PROC-9555

Fix

Archives

Addressed a bug where deleting large custodian archives would cause processing delays and block other operations in the project. Archive cleanup has now been optimized to reduce processing time and database locking.

PROC-9323

Fix

Custodians

Resolved an issue where unassigning an individual subfolder from a custodian would not complete, even after the action was confirmed, and the subfolder would remain assigned. The selected subfolder is now unassigned, and all other assigned folders and subfolders remain unchanged.

PROC-9988

Fix

Environment

Stopped or unresponsive processing agents no longer remain assigned to active jobs instead of returning to the available agent pool. Agents that have not sent a heartbeat for 10 minutes or longer are now automatically unassigned, clearing outdated job assignments without affecting actively running agents.

PROC-10070

Fix

Export

Fixed an issue where Export jobs would repeatedly fail with a database conflict error if a previous export was interrupted or failed. Residual export tables and views are now cleaned up automatically, allowing affected exports to complete successfully on retry.

PROC-8971

Fix

Export

Fixed an issue where exporting certain loose email attachments or embedded datasets processed with Aspose would incorrectly log a “The MailMessage is corrupted” error in Error Explorer during Review (Append) or Parent-Child exports. Affected exports now complete without reporting false corruption errors.

PROC-8271

Fix

Export

Fixed a bug where the export engine crashed during BegDoc collision detection when processing hyphenated BegDoc values. Exports using custom prefixes with Review BegDocs containing hyphenated suffixes now complete successfully without errors.

PROC-8693

Fix

Export

Corrected the scroll position of the Exports module so that it opens at the far left with all export options visible. Previously, the module would open scrolled to the right, which cut off the export options on the left and required scrolling back each time it was opened.

PROC-9194

Fix

Export

Corrected a bug where Processing export jobs would fail to generate DAT load files due to invalid or duplicated file paths, including paths containing semicolons. This would occur when an export was paused, resumed, or retried, causing file paths to be incorrectly combined. Export jobs now retain and interpret file paths correctly.

PROC-9505

Fix

Export

Fixed an issue where exporting Lotus Notes (NSF) files configured with Item Level DXL handling and native files enabled would fail at completion with a “NATIVES MISSING FROM EXPORT” error. Child native files are now correctly copied and accounted for during the export process, allowing NSF Item Level DXL exports to complete successfully with all expected native files included in the export package.

PROC-8897

Fix

Export

Resolved an issue where Natives Only exports of email data would fail with a “NATIVES MISSING FROM EXPORT” error in projects that use Aspose as the email processing engine when PST/OST handling was set to PST/MSG. Items extracted from PST files during import, such as emails, calendar items and contacts, would be skipped and their native files would not be copied to the export. These exports now include all items extracted from PST files and complete without the error, and attachments are still handled as before.

PROC-8592

Fix

Export

Improved Natives Only exports so that native files from PST files and Microsoft Teams data stored as RSMF and PST files are exported successfully. Previously, these native files would remain in Pending indefinitely, and in some cases PST files would be marked as successful even though no native files were exported.

PROC-8717

Fix

Export

Corrected the settings shown for completed exports created from an Export Template so that they display the options actually used, such as File Numbering, instead of the template’s defaults.

PROC-9864

Fix

Export

Fixed an issue where errors during load file generation would leave calculated metadata fields, including dates, email fields, attachment lists, and relative paths, missing from the exported load file while the job still reported as successful. Calculated metadata is now populated correctly, and critical load file failures are properly logged and move the export job to an Errored state.

PROC-9192

Fix

Export

Resolved a bug where CreateCloudIndexingJob failed with a SQL syntax error when a project or export job name contained an apostrophe. Cloud indexing jobs now process successfully.

PROC-9131

Fix

Export

An issue where field display names from a Review Append field mapping would remain after switching to another export type, such as Parent/Child, Overlay or Australian Protocol, has been resolved. Previously, adding all export fields would then cause the error “Duplicate display names for export fields cannot be used,” and the export could not be run. Switching export types now clears the Review Append field mapping, so only the fields for the selected export type are displayed and the export runs without the error.

PROC-8874

Fix

Export

Fixed an issue where Review export jobs could fail during finalization with an Invalid column name 'OCRLOADEDSOURCE' error. Export finalization now checks that the OCR metadata column exists before updating it, allowing exports to complete successfully when the column is not available.

PROC-9707

Fix

Export

Resolved an issue where Natives Only exports with PST output would remain In Progress indefinitely without creating a PST file or recording errors in Error Explorer. These exports now complete successfully and produce one PST file for each source PST, containing its emails.

PROC-9678

Fix

Export

Corrected Overlay exports with Live Data Overlay enabled so that they include all documents re-imported under a different custodian in projects that use project-level deduplication. Previously, these exports would leave out duplicate documents, so the Export Summary would display an incorrect count and Review would not show the updated custodian for all affected documents. Live Data Overlay exports now include these duplicates and update every affected document in Review.

PROC-9241

Fix

Export

Resolved an issue where email metadata custom fields, such as EXEM_PR_MESSAGE_FLAGS, would be created when Field Out Email Metadata was enabled in Project Settings > Email Options but would never receive values for any document. These fields would remain blank in Parent/Child and Overlay exports, even after the data was re-imported. Email metadata custom fields now receive a value for each document during import, and those values appear in Parent/Child and Overlay exports.

PROC-10116

Fix

Export

Resolved an issue where Review-Append exports would experience significant delays during initialization, particularly in large projects. The export process now retrieves documents more efficiently and avoids repeatedly processing previously reviewed records.

PROC-9711

Fix

Export

Fixed an issue where Australian Protocol Review Append exports using project-level deduplication would promote duplicate files to Review when the original files had already been promoted. Review Append exports now correctly identify and exclude previously promoted duplicates.

PROC-10050

Fix

Export

Fixed an issue where a Natives Only export would stay In Progress indefinitely if it stalled while reading a source archive, such as a PST. The export now skips an archive after about 30 minutes without progress, logs an error naming it, and completes on its own.

PROC-9139

Fix

Export

Resolved a bug where base and overlay exports would fail within seconds of starting, without processing any documents, if they included at least one custom field or extracted email metadata field, such as EXEM_PR_MESSAGE_FLAGS. These exports now complete successfully, and the export output includes a column for each selected field.

PROC-9065

Fix

Export

Fixed an issue where concurrent export jobs within the same project could assign duplicate or overlapping BegDoc (Bates) number ranges. When multiple exports run at the same time, each one now waits for the previous export to finish initializing before receiving its own sequential numbering range.

PROC-9135

Fix

Export

Corrected an issue where the SHAHASH export field would contain incorrect values. When SHA256 hashing is enabled, exported SHAHASH values and the corresponding SQL SHAHASH field now contain valid 64-character SHA256 hashes without file extensions.

PROC-8759

Fix

Import

PROC-9693

Fix

Import

Corrected an Aspose import issue where 29 message-type documents in the Benchmark set were incorrectly flagged as ZERO KB during Import QC. The affected documents, which contain valid size and content, now process successfully without being incorrectly identified as zero-size items.

PROC-8854

Fix

Import

Resolved an issue where imports were becoming stuck during the Dupe Propagation stage. The import process now completes without generating the previously encountered error messages, allowing customers to successfully import files into Discovery Manager.

PROC-8577

Fix

Import

Improved PST/RDO import processing to prevent failures when merging staged email participants for messages containing unsupported or inaccessible attachments.

PROC-9185

Fix

Import

Fixed a bug where importing the Golden Dataset filetypes dataset would fail during MD5 hash generation with an “Invalid handle” error. File imports now complete successfully, MD5 hashes are generated correctly, and a corresponding record is created in the Files table for each imported item.

PROC-9075

Fix

Import

Fixed a bug where stale 250-character Project Path validation would block child extraction even when the ProcessingStatus.ProjectPath column supported unlimited length. Project path validation now correctly handles longer paths during extraction workflows.

PROC-7842

Fix

Import

Resolved an issue where an empty ZIP attachment caused subsequent empty attachments to be incorrectly categorized as archive/ZIP files. Empty attachments are now categorized correctly, regardless of previously processed empty ZIP attachments.

PROC-2514

Fix

Import

Corrected an issue where importing an MSG email containing a ZIP attachment with a TXT file would result in a File Recon Error being displayed in the graph.

PROC-8576

Fix

Import

Fixed a bug where import jobs would fail with a NullReferenceException (“Object reference not set to an instance of an object”). Import jobs now complete successfully without triggering this error.

PROC-9447

Fix

Import

Fixed an Aspose-specific issue where email attachments and archive children would receive invalid file extensions containing portions of their parent container path. File extensions now correctly derive from the child file name.

PROC-9424

Fix

Import

Resolved a bug where the Aspose email engine would not populate the ConversationTopic for emails where the thread topic was available.

PROC-9418

Fix

Import

Fixed an issue where the Aspose email engine would not populate SentOnBehalfOf for emails sent on behalf of another user. The delegate/sender name is now captured when available, aligning Aspose email metadata with MAPI.  

PROC-4927

Fix

Import

Fixed an issue where encrypted multipart ZIP files would not extract during Import or QC, even when the required password was available in the Password Bank.

PROC-4712

Fix

Import

Added support for identifying and extracting soft-deleted emails from PST files using Aspose during Import, including the recovery of their associated metadata and text for processing and review.

PROC-9900

Fix

Import

Fixed a text extraction reporting defect in the Aspose engine where PST child items arriving as email attachments were left in a pending extraction status with 0 byte size.  Status tracking now correctly maps to child items, restoring full text indexing and accurate carrier message sizes.

PROC-8817

Fix

Import

Addressed an issue where importing multi-segment AD1 forensic image archives could fail to extract documents or leave the import job stuck In Progress. AD1 segments are now processed in the correct sequence while unrelated files in the source directory are ignored. If an archive is incomplete or a required segment is missing, the import now fails with a clear error instead of remaining stalled.

PROC-9127

Fix

Import

Resolved an issue where the Aspose email engine would set the BodyFormat metadata field to Unspecified for processed emails. Aspose now correctly identifies and records the email body format as Plain Text, HTML, or RTF, providing consistent email metadata with MAPI.

PROC-8228

Fix

Import

Optimized backend domain refresh routines (u_DomainRefresh) during data import and processing to reduce database locking and query execution times. This prevents session blocking when processing large datasets and improves concurrent project processing.

PROC-8634

Fix

Import

Resolved an issue where processing identical email datasets with Aspose and MAPI would produce different total document counts, including when Extract Embedded Objects was enabled. Document extraction and counting are now aligned across both email processing engines, resulting in consistent Total Docs counts.

PROC-9575

Fix

Import

Resolved an issue where certain reply emails with attachments in the Sent Items folder would have missing metadata when processing PST files with Aspose. Aspose now creates EmailMetaData records for all Sent Items messages, consistent with MAPI, with Subject, Date Received, and participant information correctly populated for reply messages.

PROC-9178

Fix

Import

Fixed a bug where the Aspose email processing engine would intermittently fail to extract embedded objects from Excel files with Chinese filenames, resulting in missing child documents compared with MAPI processing.

PROC-9849

Fix

Import

Fixed an issue where duplicate files would not inherit the MasterDate from their master document after duplicate propagation completed, leaving ProjectDupe and CustodianDupe confirmation fields unset. Duplicate files now receive the correct MasterDate and duplicate status once propagation completes for the document family.

PROC-9832

Fix

Import

Addressed a bug where deleting a duplicate master document would incorrectly promote a nested child document as the new master, resulting in incorrect MasterDate values across related document families. Replacement master selection now prioritizes standalone family root documents, preserving the correct MasterDate and family relationships after deletion.

PROC-10253

Fix

Import

Resolved an issue where Family MasterDate values were incorrectly populated with dates from documents belonging to other families during import, resulting in inaccurate dates in Review and production exports.

PROC-10160

Fix

Import

Fixed an issue where importing password-protected archives into MAPI projects would trigger an “Actual/Expected Child Count Mismatch” error in Discovery Manager’s Error Explorer because no child files were extracted. This error no longer appears for password-protected archives, but still appears when there is an actual mismatch in the number of child files.

PROC-9602

Fix

Import

Fixed an issue where emoji characters in Word, Excel, PowerPoint, and PDF documents were replaced with unreadable or incorrect characters in Extracted Text, despite displaying correctly in the native file. Emoji characters are now preserved correctly during text extraction across DOCX, XLSX, PPTX, PDF, and EML files.

PROC-9757

Fix

Import

An issue where Import jobs would intermittently fail with a SQL 1205 deadlock error during finalization under heavy database contention has been resolved. Deadlock handling during duplicate propagation and hash updates has been improved so jobs can recover from temporary database conflicts and complete without requiring manual resumption.

PROC-8834

Fix

Import

Fixed an issue where native files for nested or duplicate child emails were not written to storage during PST import, resulting in “Native Not Found” or S3 404 errors during export. Native file validation and write handling have been updated to ensure these email items are stored correctly and exported with all expected native files.

PROC-10151

Fix

Import

Resolved an issue where the MAPI email processing engine would encounter OITEmailProcessor crashes when extracting certain container files, including OST and MBOX files. These crashes would result in skipped child attachments while the import was still marked as successful. Affected files now process without these crashes, ensuring their child attachments are extracted correctly.

PROC-9960

Fix

Import

Addressed an issue where nested archive containers, including VHDX and other disk image files, would enter an infinite expansion loop during import, causing jobs to stall without processing documents and generate excessive file records and storage usage. Archive processing now includes recursion depth limits, cycle detection, and self-reference checks to prevent runaway expansion and allow affected imports to complete successfully.

PROC-9884

Fix

Import

Fixed an issue where multi-segment AD1 forensic image imports would silently drop child documents during extraction, resulting in Actual/Expected Child Count mismatches in Import QC. Extracted documents would also be assigned incorrect folder paths, with content from the archive collapsed into a single folder. AD1 imports now extract the expected child documents and preserve their correct folder paths.

PROC-9701

Fix

Import

Fixed an issue where valid TAR archives, would incorrectly return an “unknown tar format” error during processing. Nested archives now extract successfully as standalone files or email attachments, while extraction errors are reported only when the archive cannot be processed.

PROC-9628

Fix

Import

Archive and forensic image ingestion now handles processing failures more reliably for L01, GZIP/TAR.GZ, and 7-Zip files. Empty, corrupt, or password-protected files return clear processing and QC errors instead of unhandled system exceptions in Error Explorer. Soft-deleted PST items are also handled without interrupting the extraction of standard folders and email messages.

PROC-9622

Fix

Import

Fixed an issue where enabling Embedded Extraction would incorrectly route audio and video files through the presentation extraction process, resulting in unexpected “Unknown file format” errors during import.

PROC-9325

Fix

Import

Corrected a bug where importing TAR archives would generate an “Error extracting Tar file” error in Error Explorer despite the import completing successfully.

PROC-9722

Fix

Import

Fixed an issue where the Aspose email processing engine would intermittently omit or incorrectly decode the “ReceivedOnBehalfOf” and “SentOnBehalfOf” delegate metadata fields when processing emails using the MHT native file format or specific codepages.

PROC-10460

Fix

Import

Resolved an issue where .msg emails containing missing address values would fail text extraction when processed with the MAPI engine, preventing them from being reprocessed through QC. Missing values are now handled correctly, allowing affected emails and their attachments to process successfully, with extracted text available in the Selective Set UI.

PROC-10336

Fix

Import

Fixed an issue where importing the same dataset with identical settings would produce different document counts because large archives were sometimes only partially processed without reporting an error. Archive processing now completes consistently without interrupting active work, ensuring all documents are imported. If an archive cannot be fully processed, the job now displays a clear error indicating that documents are missing.

PROC-9890

Fix

Import

Corrected the Sent time in processed email headers so that it matches the document’s stored sent time exactly. Previously, the Sent time in the email header and extracted text was rounded to the nearest minute, which resulted in a difference of up to 30 seconds and seconds that always displayed as :00. The header time would also display in the processing server’s time zone rather than the project’s time zone. The Sent time now displays exactly as stored, in the project’s time zone. Stored metadata values were not affected.

PROC-9378

Fix

Import

Corrected the duplicate count in the Import Snapshot for RSMF data in projects with Calculate Custodian Dupe enabled. Previously, when the same RSMF data was imported more than once, the Import Snapshot for later imports would show 0 duplicates and count those files as Project Files, even though the Files table flagged them as duplicates. This would also cause import counts to differ from export counts. The Import Snapshot now uses each RSMF message file’s duplicate status, so duplicates appear under Duplicates.

PROC-10236

Fix

Import QC

Resolved an issue where text files attached to or embedded within PDF documents would be incorrectly flagged as “Unrecognized” in Import QC.

PROC-7998

Fix

Import QC

Fixed a bug where RSMF files generated from Microsoft Purview mobile data exports were incorrectly categorized as system files and reported as not-processable exceptions during QC, despite containing valid data. RSMF files are now correctly recognized and processed when their integrity is intact.

PROC-9141

Fix

Import QC

Resolved an issue in Discovery Manager where database contention or lock timeouts during custodian statistics calculations on large datasets would cause Import QC jobs to fail with a misleading transaction rollback error (SqlException 3903).

PROC-9636

Fix

Import QC

Previously cleared imports no longer show new QC exceptions after running subsequent OCR jobs or importing additional data. Processing has been updated to properly complete and track Language ID and OCR tasks while preserving cleared Import QC states.

PROC-8955

Fix

Import QC

Resolved an issue where the Show Text window in Import QC would be blank for files with successful text extraction or OCR. Show Text now displays the extracted or OCR text for these files.

PROC-8850

Fix

Indexing

Corrected family counts for keyword search results in Search & Indexing. Previously, the Family Count for a keyword term would sometimes be lower than its Doc Count, and document and family totals would differ across Selective Set clauses, the Keyword Terms Hit Report and exports. Document and family counts for keyword terms are now calculated correctly and match across all of these areas.

PROC-9003

Fix

Imaging

Corrected the job type shown when relaunching image exceptions for PDF imaging jobs. Previously, the Relaunch Image Exceptions dialog would label PDF imaging jobs as TIFF jobs. The dialog now displays the correct job type for the selected image format.

PROC-9630

Fix

OCR

Improved OCR job status reporting for documents that fail processing due to oversized image dimensions, memory limitations, or processing timeouts. OCR jobs now accurately reflect file-level failures and provide clear error details, making it easier to identify which documents were not processed and why.

PROC-8378

Fix

OCR

PROC-4301

Fix

Processing

Fixed an issue where ScanPST would not repair certain corrupt PST files during processing, even when the files could be successfully repaired using ScanPST manually.

PROC-8209

Fix

Processing

Fixed an issue where archives of NSF files were not extracted during processing.

PROC-7922

Fix

Processing

Resolved a memory issue that would cause processing to fail when handling PST files containing large volumes of Microsoft Teams chat and message data. Processing now handles memory more efficiently so the remaining tasks can continue if an individual task fails.

PROC-10046

Fix

Processing

When multiple passwords were entered on separate lines in the Password Bank, they were combined into a single value, causing only the first password to be recognized and subsequent decryption attempts to fail. Multi-line entries are now saved as distinct passwords and evaluated individually during processing and reprocessing, allowing protected files to be decrypted correctly.

PROC-8890

Fix

Processing

Processing now updates the “LastBatch” timestamp only for the machine actively processing a job batch. Previously, activity on one worker would update the timestamp for all registered processing machines, making it difficult to identify which machines were actually active.

PROC-8778

Fix

Processing

Optimized the INSERT/SELECT upsert pattern for RSMFParticipants to improve processing performance.

PROC-8231

Fix

Processing

Optimized database operations during email processing and metadata extraction to improve performance for large, high-volume ingestion and processing jobs. Reduced query times and database load help email metadata process more efficiently while using fewer resources.

PROC-8913

Fix

Processing

Fixed a bug where a multi-volume 7z archive contained within a ZIP file was not recognized and extracted correctly during processing. The split 7z archive parts were previously treated as separate loose files instead of being combined and extracted. The application now recognizes multi-part 7z archives inside ZIP containers, combines the archive volumes, extracts the contents, and processes the extracted files successfully.

PROC-8413

Fix

Processing

Resolved an issue where processing HTML- or RTF-format emails from PST files would duplicate the email body text in the extracted text file, resulting in inflated file sizes and deduplication inconsistencies. Email body text is now extracted once based on the authoritative body format, while plain-text email processing remains unchanged.

PROC-9415

Fix

Processing

Resolved a bug where processing certain PDF files would produce corrupted or non-standard characters in extracted metadata fields, including M-Title, M-Document Title, and M-Author.

PROC-9737

Fix

Processing

Fixed an issue where QC File Exception reprocessing would log a “System.NullReferenceException” during Aspose or MAPI text and metadata extraction when an email item could not be loaded. Unloaded email items are now skipped cleanly with a clear message, allowing QC reprocessing to complete without triggering the exception.

PROC-6799

Fix

Processing

Fixed a bug where application metadata was not extracted from certain PDF files that were incorrectly identified as password protected. Metadata are now extracted when it is accessible.

PROC-9616

Fix

Processing

Improved Aspose processing to correctly extract the native ConversationIndex from PST emails where it was previously missing. This reduces discrepancies in ConversationIndex extraction between Aspose and MAPI.  

PROC-9596

Fix

Processing Job

Processing jobs now recover from temporary database lock contention or SQL deadlocks during batch fetching instead of immediately entering an Errored state with 0 documents processed. Import, QC, OCR, Indexing, and Export jobs automatically retry with increasing wait times, allowing processing to resume once the database contention clears.

PROC-9159

Fix

Processing Job

Addressed an issue where processing jobs could intermittently fail at startup with 0 documents processed due to a database conflict during internal task recovery. Processing jobs now handle these conflicts without terminating.

PROC-9260

Fix

Promote to Review

Fixed a bug where Promote to Review jobs ignored the selected PST/OST Handling option and instead used the project’s configured Native Email File Type when promoting review documents.

PROC-9067

Fix

PDF Imaging

Resolved an intermittent error that would cause PDF imaging to fail for Word documents processed with Aspose. Affected documents would fail PDF generation and display the message “PDF imaging failed during document save,” even when they contained no unsupported elements. PDF imaging now completes successfully for these documents.

PROC-8255

Fix

Search Terms

Improved the performance of keyword hit percentages in the Search Terms panel by optimizing how indexed documents in a project are counted. Hit counts and percentages are unchanged.

PROC-10462

Fix

Selective Sets

Corrected the status values in the Text Extraction column of the Selective Set view in Discovery Manager. Previously, documents with pending text extraction, or that had not yet gone through text extraction, would display ERROR, while documents whose text extraction failed would display a blank value. The column now displays a blank value when text extraction is pending or has not run, ERROR when text extraction failed, and SUCCESS when it completed, so documents that need attention can be identified accurately.

PROC-8494

Fix

Fields

Fixed a bug where PDF files were incorrectly flagged with “PDF ANNOTATIONS” in the Hidden Content field even when no annotation content existed in the native file. The Hidden Content field now correctly reports PDF annotations only when the attributes are actually present, preventing false positives and user confusion.

PROC-10303

Fix

Reveal Upload Manager

Fixed an issue where loose MSG files uploaded through Reveal Upload Manager got the wrong Master Date and Document Date. Master Year and Master Month, which come from Master Date, were also wrong. These dates now use the email’s Date Sent instead of its Date Received.