Slack_ How to Connect and Collect
  • 26 Jun 2024
  • 2 Minutes to read
  • Dark
    Light
  • PDF

Slack_ How to Connect and Collect

  • Dark
    Light
  • PDF

Article summary

In this article:

  • Slack Overview

  • Slack Requirements

  • How to Connect and Collect Using Slack

Slack Overview

Slack is a team communication and collaboration tool. Onna integrates with Slack's API to extract all related data and metadata from an entire Slack account, a specific channel, or private/multiparty chats.

The Slack connector is only able to collect from a single Slack account. If you want to collect data across your organization please learn more about our Slack Enterprise connector.

Connector Features

Authorized Connection Required? No

Is identity mapping supported? No

Audit logs available? Yes

Admin Access? No

Supports a full archive? No

Custodian based collections? No

Preserve in place with ILH? No

Resumable sync supported? No

Supports Onna preservation? No

Syncs future users automatically? No

Sync modes supported:

  • One-time sync

  • Auto-sync and archive

Is file versioning supported? No

Types of Data Collected

Metadata Collected

  • All or select workspaces

  • All or select channels (Public & Private)

  • Messages posted on channels, Direct Messages (DMs), and Multi-Person Instant Messages (MPIMs)

  • Message edits and deletions

  • All Slack and custom emoji reactions
    (on initial sync)

  • Huddle data

  • Canvas Data

  • Recorded Slack audio & video clips

  • Files posted on channels, DMs, and MPIMs

  • Snippets created in the files section, channels, DMs, and MPIMs

  • Files created in the files section, Channels, DMs, and MPIMs

  • Files sent in DMs and MPIMs

  • GIFs

  • Workspace ID

  • Conversation name

  • Workspace name

  • Conversation type

  • Conversation ID

  • Message list

Slack Considerations

  • Slack (non-enterprise) collections will display all public channels when configuring your sync (and collect from these if selected), not just those channels that a user is a member of.

Slack Requirements

  • Our Slack integration can collect from one user account. You'll need credentials for each account you want to collect from.

How to Connect and Collect Using Slack

To create a new Slack collection follow the steps below:

Step 1

Click on ‘Workspaces’ in the main menu (a), then click on the workspace where you’d like to add a new sync (b).

Step 2

Click on the ‘+’ icon in the upper right corner to add a new source

Step 3

Select the Slack connector from your list of available connectors.

Step 4

To start configuring your new sync, enter a source name in the ‘Name’ field (a). Then, select the threads you want to sync (b). Finally, click ‘Configure’ (c).

Step 5

You’ll now be taken to the Oauth flow. Click ‘Allow’ to give Onna permission to access your Slack workspace.

Step 6

You’ll now select the channels you want to include in your sync (a). Then, if you want to sync future content, put a check in the box next to ‘Sync any channel created in the future’ (not available with one-time sync) (b).

Select your synchronization mode (c) and set your sync start and/or end dates (d) and then click the blue ‘Done’ button (e).

Step 7

You’ll now see your new source appear alphabetically in the list of ‘Connected sources’ in your workspace.


ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence