---
title: "General Settings"
slug: "general"
updated: 2026-08-07T18:41:27Z
published: 2026-08-07T18:41:27Z
canonical: "docs.revealdata.com/general"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revealdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General Settings

The General settings page controls your agency's core configuration — your identity on the platform, file upload limits, and request processing behavior.

## Agency Information

Configure your agency's identity as it appears across the portal and in outbound emails.

- **Logo** — upload your agency logo. PNG or JPEG, max 2 MB. Use the **Upload** button to add a logo or **Remove** to clear it. The logo appears in the portal header and emails when Show agency logo is enabled in Settings: Branding.
- **Agency Name** — the name displayed throughout the portal and in outbound emails.
- **Workspace URL** — your agency's portal URL. Read-only — this cannot be changed after initial setup.

Click **Save** to apply changes.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Screenshot 2026-08-07 at 1.41.07 PM.png)

## Staff Attachment Uploads

Configure the maximum file size agency staff can attach when sending messages to requesters.

- **Maximum file size (MB)** — accepted range is 1–100 MB. Default is 10 MB.

Click **Save** to apply changes.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Screenshot 2026-08-07 at 1.40.36 PM.png)

## Released File Retention

This setting specifies the number of days the information released as part of a completed request can be accessed by the requestor. Leave blank of you would like the information to be available to the requestor indefinitely.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Screenshot 2026-08-07 at 1.39.46 PM.png)

## Request Processing

Configure how requests are handled when they are submitted and when records are ready for release.

- **Auto-accept all requests** — when enabled, incoming requests are automatically accepted without requiring manual agency review. The Agency Review stage is skipped and requests move directly to Processing.
- **Require secondary approval before release** — when enabled, a second approver must approve a production before it can be released to the requester.

## 

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Screenshot 2026-08-07 at 1.40.06 PM.png)