---
title: "How To Get Logikcull Support"
slug: "how-to-get-logikcull-support"
updated: 2025-08-03T18:41:46Z
published: 2025-08-03T18:41:46Z
canonical: "docs.revealdata.com/how-to-get-logikcull-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revealdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Get Logikcull Support

Stuck? Have a question? Help from our support team is just a click away.

## In-App Support

Getting in-app support at Logikcull is as easy as clicking the help button! Select the chat icon from the left navigation bar to open the support window.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/LGK%20-%20How%20to%20Get%20Support.gif)

*Is the support window blocking your work? Just use the keyboard shortcut* **SHIFT + )** *to hide or reveal the support window. You can also exit out of the support window at any time -- your support conversation will be saved and accessible in Messages.*

ℹ️ Premium subscription customers have priority access to live agents and priority placement in the ticket queue. **All Logikcull customers have the ability to file a support ticket and request voice or screen-share support through the ticket.**

## Troubleshooting In-app support

If the support window doesn't open, you may have to disable a pop-up blocker or adjust your browser settings to allow JavaScript. Our new support system is hosted by a third-party application called Salesforce. This app uses Javascript.

Whitelisting [https://www.salesforce.com/](https://www.salesforce.com/) on your firewall is recommended as a troubleshooting step. A refresh of the page may be required. Alternatively, you may also contact support by email, at [*support@revealdata.com*](mailto:support@revealdata.com)