---
title: "Granting Support Access"
slug: "granting-support-access"
updated: 2024-08-28T15:07:54Z
published: 2025-07-10T14:35:24Z
canonical: "docs.revealdata.com/granting-support-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revealdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Granting Support Access

You can grant the product support team temporary access to any Logikcull project.

## When would I grant support access?

Support access provides Logikcull support team members temporary user access to the project within the Logikcull app. Please note that support access does not grant Logikcull remote control of your computer.

**ℹ️ You must be at least a project admin to grant support access.** [View user access levels and descriptions](/logikcull/docs/user-access-levels-overview). 🔗

## How to grant support access

From "**My Projects**," click on the ellipsis on the right side of the project for which you want to grant support access, and go to Settings.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/granting-support-access-image-150iw7ew.png)

At the top of the **Project Settings** page, select the Users tab, then click the green **"Enable Support Access"** button. This gives Logikcull Support access to the project for 24 hours.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/granting-support-access-image-6a1bt5uq.png)

## Revoking Support Access

Access is automatically revoked at the end of the 24-hour window, or you can click "Disable Support Access" to revoke access immediately.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/granting-support-access-image-lbkzn25p.png)