---
title: "How to send console errors from your browser"
slug: "how-to-send-console-errors-from-your-browser"
updated: 2025-07-05T13:46:30Z
published: 2025-07-10T14:35:24Z
canonical: "docs.revealdata.com/how-to-send-console-errors-from-your-browser"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revealdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to send console errors from your browser

Logikcull's support team may ask if you have console errors when troubleshooting. Here's how to capture the console log.

## From Google Chrome

[Save the console log from Google Chrome](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Save%20the%20console%20log%20from%20Google%20Chrome.mp4)

- On Google Chrome, click on the **three dots** from the upper-right corner of the web browser.
- Then, click on More tools > **Developer Tools**. The Developer Tools panel will open.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/how-to-send-console-errors-from-your-browser-image-wcooxntg.png)

- From the Developer panel, select the **Console** tab.
- Click on the **Gear icon** ⚙️ to open the Console settings.
- From the Console settings, click on the **Preserve log** checkbox and **Log XMLHttpRequests**.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/how-to-send-console-errors-from-your-browser-image-9przq1oe.png)

- To the right of the Filter box, **uncheck** all until **Errors** is the only line in the drop down that is checked.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/how-to-send-console-errors-from-your-browser-image-otx3yg6b.png)

- Next, click on the **Clear** button. 🚫 This is to start clean when reporting an issue.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/how-to-send-console-errors-from-your-browser-image-fu4sr9ac.png)

- Try to repeat the issue you have observed. The network activity will be recorded.
- Once you have repeated the issue, **right-click** on the Console panel. A context menu will open.
- From the context-menu, click on the **Save as** menu.
- Save the **.log** file to your computer and attach to this conversation.

## From Mozilla Firefox

[Save the console log from Mozilla Firefox](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Save%20the%20console%20log%20from%20Mozilla%20Firefox.mp4)

- On Mozilla Firefox, click on the **hamburger** icon from the upper-right corner of the web browser.
- Then, click on Web Developer > **Toggle Tools**. The Developer Tools panel opens.
- From the Developer panel, select the **Console** tab.
- Next, click the gear icon, followed by the **Persist log** checkbox.
- Enable both **Debug** and **XHR** filters.
- Then, click on the **Trash** button to clear the console.
- Try to repeat the issue you have observed. The console activity will be recorded.
- Once you have repeated the issue, **right-click** on the Console panel. A context menu will open.
- From the context-menu, click on the **Export all visible messages to > File**
- Save the file to your computer and attach it to your support conversation.

From Microsoft Edge

1. **Open Developer Tools**

- Press F12 or Ctrl + Shift + I

- Go to the **Console** tab.
2. **Reproduce the Error**

- Trigger the action that causes the error so it appears in the console.
3. **Right-click the Console** → Click "**Save as...**"

- This will export the console log as a .log or .txt file.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/image-HEAKUZKJ.png)