How to Manage Two-Step Verification for Your User Account

In this article you will learn:

  • Steps Before You Begin

  • How to Enable Two-Step Verification

  • How to Disable Two-Step Verification

Steps Before You Begin

Two-step verification–also known as two-factor authentication, multi-factor authentication, or 2FA–is the process of providing two or more pieces of evidence of authentication before being granted access to a software account, computer, etc.

In Onna, an admin can configure the entire site such that every user must log in using two-step verification. However, if your Onna admin has not set this up for your organization site-wide and you would like to use two-step verification for log in, you can set it up for your individual user account to provide an extra layer of security.

Before Setting Up Two-Step Verification:

Before setting up two-step verification within Onna, you will need to install an authenticator app.This app will provide you with the security key you need to enter every time you log in to your site. Onna supports the following authenticator apps:

  • Google Authenticator (for Android and iOS)

  • Duo Mobile (for Android and iOS)

  • Microsoft Authenticator (for Android, iOS, and Windows Phones)

  • Okta (for Android and iOS)

How to Enable Two-Step Verification

  1. Click on the User Profile icon in the upper right corner of your screen.

  2. Click on Settings from the menu on your screen's right side.

  3. From your Profile page, click on Security in the menu on the left side of your screen.

  4. In the middle of the screen, you will see an option to toggle 2-Step Verification on/off. Toggle this to on. You will know it’s on when the toggle is blue.

  5. You will now encounter a prompt requesting your confirmation to activate 2-step Verification. To enable, click the blue Enable button.

  6. Re-enter the password you used to log in to Onna and click Next.

  7. Scan the provided QR Code with your authenticator app and click Next. This will provide you with a security key to enter on the next screen and will set up Onna in your authenticator app.

  8. Enter the security code provided by your authenticator app into the Security key field and click the Next button.

  9. The final step you’ll take is to copy a list of keys and paste them in a safe place. Should you have trouble logging in using 2-Step Verification, you will need a code from this list.

    Once your list of keys is in a safe place, click Finish.  The next time you log in you’ll need to provide an additional security key.

How to Disable Two-Step Verification

  1. Click on the User Profile icon in the upper right corner of your screen.

  2. Click on Settings from the menu on your screen's right side.

  3. From your Profile page, click on Security in the menu on the left side of your screen.

  4. In the middle of the screen you will see an option to toggle 2-Step Verification on/off. Toggle this to off. You will know it’s off when the toggle is gray.

  5. A window will now appear prompting you to verify that you wish to turn off 2-step Verification.To disable, click the blue Confirm button.

  6. Re-enter the password you used to log in to Onna and click Next.

  7. Enter the security code provided by your authenticator app into the Security key field and click the Next button. Next time you log in you’ll only need to use your username and password.