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Creating Smart Alerts
Onna
English
Connect and Collect
›
Ingestion and Processing
Creating and Managing Smart Alerts In this article : How to Create a Smart Alert How to Create a Smart Alert from a Saved Search How to Manage a Smart Alert How to Delete a Smart Alert How to Create a …
August 2024 Release Notes
Onna
English
Release Notes
›
2024
Items included in the August 2024 release. Key Feature Highlights Conversation Topic and Conversation Description have been added as searchable metadata fields. Release Detail Issue Type Category Summary Description New Search “Conversation topic” and “Conversation description” have been added to …
Supported File Types for Processing
Onna
English
Connect and Collect
›
Ingestion and Processing
In this article : Supported File Types Notable Unsupported File Types Supported File Types The Onna platform is capable of recognizing thousands of commonly used file types. For most of these file types, Onna will fully process them. Full processing means …
March 2023 Release Notes
Onna
English
Release Notes
›
2023
New Features ● My Plan Data Summary Page The new ‘My plan’ page, found in the Usage Metrics application is now available. This page offers Onna admin the ability to quickly check their site data usage at any time without …
How to Use Cloud Transfer
Onna
English
Exports
›
Cloud Transfer
In this article you will learn: The Benefits of Cloud Transfer Creating a Cloud Transfer Connection Using a Cloud Transfer for Exporting How to Use Cloud Transfer Video Tutorial The Benefits of Cloud Transfer There are two main benefits to …
Creating and Managing User Groups in Onna
Onna
English
Administration
›
User Management
In this article you will learn: How to Create a New User Group How to Manage Existing User Groups How to Delete a User Group How to Create a New User Group By sharing workspaces, sources, or data with groups …
How to Create and Manage Export Templates
Onna
English
Exports
›
Create Exports
click on ‘Exports’ from the main menu (a). Then, from the ‘Exports’ main page, click on the ‘Manage export templates’ icon in the upper right corner of the screen (b). Step 2 Next, click on the ellipsis to the right …
Cloud Transfer
Onna
English
Exports
›
Cloud Transfer
Creating, Adding, and Managing Tags
Onna
English
Search
you’ve edited your tag click the blue ‘Finish’ button (b). Step 6-Delete a Tag A new window will appear with two options: Edit and replace a tag, or Remove a tag ‘Remove tag’(a). Then, make sure that …
Source Holds in Onna
Onna
English
Administration
›
Source Holds
related to that data and will be able to be removed from Onna. To finish a source hold, follow the steps below: Step 1 To begin, click on ‘Source hold’ in the main menu (a). Then, click on the ellipsis …
Export FAQs
Onna
English
Troubleshooting
›
FAQs
›
Platform FAQs
Additionally, minimizing the number of devices an export may be stored results in more control and stronger security of the data. What are the benefits of Cloud Transfers? Security First- Strengthen security by bypassing the need to stage sensitive download …
November 2025 Release Notes
Onna
English
Release Notes
›
2025
Items included in the November 2025 release. Release Detail Issue Type Category Description New Features Connect & Collect Added a new configuration option to the Confluence connector setup that allows users to choose whether to collect only the latest page version …
April 2024 Release Notes
Onna
English
Release Notes
›
2024
New Search Experience–Launching Wednesday, May 8, 2024 We are excited to announce that a new search experience will be available to all our customers beginning Wednesday, May 8, 2024 . The new search UI has been designed with simplicity and …
UI Searchable Fields List
Onna
English
Search
subjective or objective. Values can be 0 (objective) or 1 (Subjective) RelatedUsers (used for Microsoft Teams, Slack, and Quip) Friendly Name: Related Users Emails, Field Name: related_users_emails - The email addresses associated with the conversations/comments Friendly Name: Related …
How to Manage Sources Preferences
Onna
English
Administration
›
Admin Preferences
In this article you will learn how to: How to Enable Sources How to Enable Identity Sources How to Configure Sync Modes How to Set Retention Policies How to Enter a Microsoft Domain How to Enable Sources On the ‘Sources …
Enterprise Connectors
Onna
English
Connect and Collect
›
Enterprise Connectors
September 2024 Release Notes
Onna
English
Release Notes
›
2024
Items included in the September 2024 release. Key Feature Highlights Users can now upload a Slack channel list if there is a problem loading the data. Document counts have been added to the Export Flow chart. Slack Canvas can be …
Zendesk Tips and Tricks
Onna
English
Troubleshooting
›
Tips and Tricks
In this article: Benefits of collecting from Onna How to Optimize Your Zendesk Collection Benefits of collecting from Onna An increasing number of our customers are connecting to Zendesk for different use cases (ex: legal hold, litigation collections and pii …
Admin Preferences
Onna
English
Administration
›
Admin Preferences
Browsers Supported by Onna
Onna
English
Getting Started
In this article : Supported Desktop Browsers Supported Mobile Browsers Desktop Browsers Onna supports a variety of browser types to meet the needs of our users. We support the two most recent major releases for the following browsers: Apple Safari Firefox …
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