---
title: "Approval Queue"
slug: "approval-queue-1"
status: "new"
updated: 2026-09-18T15:08:20Z
published: 2026-09-18T15:08:20Z
canonical: "docs.revealdata.com/approval-queue-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revealdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approval Queue

The **Approval Workflow** provides a formal review process for holds before they are issued or reissued. **Matter Managers** and **Global Hold Managers** can submit prepared holds for approval by a designated approver, with each approval recorded to track what was approved, who approved it, and when.

To enable this feature, go to **Subscription** > **Settings** and follow the steps in the [Edit Approval Workflow Settings](/reveal-hold-new/docs/settings-1#edit-approval-workflow-setting) section.

---

The **Approval Queue** is where approval requests are reviewed and completed decisions are tracked. You can access it from the side **Menu > Approval Queue** or select the ![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/approval-queue.png) button in the Hold Management page, in the upper-right corner. The button displays a badge showing the number of approval requests awaiting your action.

The Approval Queue screen contains two tabs: [**Awaiting Approval**](/reveal-hold-new/docs/approval-queue-1#awaiting-approval) and [**Approval History**](/reveal-hold-new/docs/approval-queue-1#approval-history). Both tabs remain visible to users with access to Hold Management, but the records displayed depend on the user’s relationship to the approval request and their assigned responsibilities.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Screenshot%202026-09-07%20155544.png)

### Awaiting Approval

The **Awaiting Approval** tab is action-based and displays only approval requests that require your action. Requests appear here for **assigned approvers**. If no approval requests are assigned to you, the tab remains visible. Pending requests you submit can be tracked from the Hold detail page.

> [!NOTE]
> Note
> 
> Requests you submit for approval do *not* appear in the Awaiting Approval tab.

In the Awaiting approval tab you will see all Holds to which you were added to.

1. In the Awaiting Approval tab, click on **Review Approval** ![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/review-approval.png) for the Hold you want to review.
2. The **Review Approval Request** modal will open up. Here, you have a brief Summary of the **Hold Name**, who it was **requested by**, who is the **Hold Owner**, and the **date it was requested** on.
3. Click on **Preview Notice** to see the full request.
4. Choose if you want to **Approve** or **Reject** the request.
  1. If the request is **approved**, the hold is automatically issued or reissued. The request is removed from Awaiting Approval and recorded in Approval History with a status of **Approved**.
  2. If the request is rejected, it is removed from Awaiting Approval and recorded in Approval History with a status of Rejected. if you select rejected, you must add a comment explaining why.
5. Click on **Confirm**.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/review-approval-request.png)

### Approval History

The Approval History tab provides the permanent audit and tracking record for completed approval workflows. It includes requests with a status of Approved, Rejected, or Cancelled.

![](https://cdn.us.document360.io/3e21d801-ca9f-4c51-93db-9cbd32741f3d/Images/Documentation/Approval-history-screen.png)