2026.3 5/1 Patch Release Notes

Fix

Export

Resolved an issue where export jobs would remain stuck in an “In Progress” state and agents would not properly clear after completion.

Fix

Export

Addressed an issue where creating a family-level export set of RSMF data would cause delays in displaying the Export Summary screen, and exports initiated from the Web UI would fail due to timeout errors.

Fix*

Export

An issue where RSMF messages were incorrectly added to 24-chunk message boards during export was resolved. Message boards now correctly include only messages within the same 24-hour chunk and conversation.

Fix*

Import

Fixed a bug where Master Date values were not consistently populated across 24-hour chunks for RSMF when archives were present in chat events. This would lead to incorrect date filtering results in Selective Sets.