Release Date: 11/11/2026
Release Details
Internal Reference ID | Type | Category | Description |
|---|---|---|---|
RENT-27711 | Fix | Document Viewer (Legacy) | Fixed a bug in the Legacy Document Viewer where selecting the transcription text set for an audio or video document would immediately switch back to Audio view. The transcription can now be selected, viewed and downloaded as expected. Existing transcriptions were not affected. |
PROC-10776 | Fix | Export | Resolved an issue where exports using Project Level Deduplication would include project duplicates when their master documents were outside the export scope or excluded by filters, such as date ranges. As a result, Export Summary counts would not match the ESI Summary Report. These duplicates are now excluded, and creating or deleting earlier exports no longer changes deduplication results. |
RENT-27706 | Fix | Fields | Corrected an issue where copying case settings or editing fields in Review Manager would change multi-value fields to single-value fields. As a result, tags applied in the Document Viewer would be saved but would not appear in the Grid or in tag search results. Existing and newly copied fields now keep their multi-value settings. |
RENT-27298 | Fix | Indexing | Improved the reliability of Native View (PDF) conversion so that conversions interrupted by a processing issue are retried automatically instead of failing with the error “Conversion failed, the message was redelivered.” |
RENT-27438 | Fix | Native View (PDF) | Addressed an issue where Native View (PDF) conversion would stop responding and repeatedly time out for PDF files with circular bookmark links. Conversion now detects and removes these bookmark loops, so affected PDFs convert successfully and open in Native View (PDF). |
RENT-26019 | Fix | Native View (PDF) | Improved error messages for Native View (PDF) generation failures that would previously appear as the misleading storage error “Unable to move temp file to storage.” These failures now indicate that no output file was produced or that the PDF could not be generated, with technical details where applicable. Files processed through Hyland that have no viewable pages are now classified as Not Supported instead of Failed. |
RENT-25855 | Fix | Production | Fixed an issue where production text files (.txt) for redacted documents would contain only the Bates number and confidentiality stamp, without the document’s body text. Exported text files for redacted documents now include the OCR or loaded text, excluding redacted content, based on the configured Document Text Set Order. |
RENT-27614 | Fix | Production | Resolved a bug where PDF production jobs would report zero errors even when documents failed to generate or were not processed. These documents would be replaced with a “Failed to generate” slip sheet and counted as successfully produced, with their planned Bates numbers still reserved. Affected documents are now flagged as production errors, and logging has been improved to help diagnose failures. |