Submit a Request

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You can request records from an agency in just a few steps.
Once a request is submitted, you'll get a tracking number immediately and can check your status any time.

When to use this guide

  • Use this guide when you need to formally request government records or documents from an agency.

  • Use this guide when you've been directed to an agency's FOIA portal by an agency representative.

Before you begin

You'll need two things:

  • The agency's portal URL — this looks like requests.agency.gov or similar. The agency provides this on their website.

  • A valid email address — this is where your tracking number, confirmation, and any agency messages will be sent. You'll also use it to verify your submission.

Reveal interface for submitting FOIA requests and tracking document statuses.

00:00: This tutorial explains how to submit a Freedom of Information Act

00:03: (FOIA) request through an agency's online portal.

00:07: You will learn to complete the request form, submit it, and track your request

00:10: status.

00:12: You're going to go to the agency's portal URL on your web browser.

00:16: On the homepage, you're going to click request documents.

00:20: This submit FOIA request is going to ask you to describe the records that you're

00:24: looking for.

00:26: You can paste any information into the text box here.

00:29: Using AI, you can have AI assist you with your request.

00:33: Click "Email Address" to enter your contact information.

00:37: Enter your email address in the email field.

00:39: Click "Full Name*" to provide your name.

00:42: Enter your full name in the field.

00:44: Click "Phone Number (Optional)" if you wish to provide a phone number.

00:49: Click "Street Address*" to enter your address.

00:52: Enter your street address in the field.

00:54: Click "City*" to specify your city.

00:57: Enter your city in the field.

00:59: Click "State*" to specify your state.

01:01: Enter your state abbreviation in the field.

01:03: Click "ZIP Code*" to enter your postal code.

01:06: Enter your ZIP code in the field.

01:08: Click "Select Target Department" to choose the department.

01:12: Select the appropriate target department from the list.

01:14: Click "Submit FOIA Request" to proceed.

01:17: Then click review.

01:19: You should see all of the details that you provided, including any of the department

01:23: specific information.

01:25: Should the agency have fees or specific notices before you submit, that message will

01:30: be displayed at the bottom.

01:32: You can finalize your submission by clicking submit request.

01:36: You should receive a verification code via email.

01:39: Enter the Verification Code here.

01:41: Click verify and submit to complete your request.

01:45: Now you should see that your request has been submitted successfully including the

01:49: estimated response deadline and any next steps as defined by that specific agency.

01:55: Your tracking number will be displayed here.

01:58: You can use this tracking number to look up and track the status of your request as

02:02: it progresses through the request workflow.

02:05: Should you need to send a message to the agency, you can also use the messages area.

02:10: Following up on my submission.

02:13: Please provide a status update when possible.

02:15: Click send message to send that to the agency.

02:18: You have successfully submitted a Freedom of Information Act request using the

02:22: agency's online portal.

02:23: You can track your request status with the provided tracking number and

02:27: communicate with the agency through the messages area for updates or inquiries.

Step 1: Start your request

  1. Go to the agency's portal URL in your web browser.

  2. On the homepage, click Request Documents.

Reveal interface for submitting FOIA requests and tracking document statuses.

Step 2: Complete the request form

The form takes about five minutes to complete. Be as specific as possible — clear descriptions help the agency locate records faster.

  1. Fill in your contact information. Fields marked with an asterisk are required:

  • Email Address* — you'll verify this when you submit.

  • Full Name*

  • Phone Number — optional.

  • Street Address*

  • City*, State*, ZIP Code*

  • Organization — optional.

  • Target Department — optional.
    Select the department you believe holds the records, if known.

  1. In Description of Records, describe the records you're requesting. This field is required. Include date ranges, department names, or person names if you know them — specifics narrow the search and help the agency respond faster.

  2. Optionally, attach supporting documents under Supporting Documents. Accepted file types are PDF, DOCX, XLSX, and images up to 10 MB.

  3. Click Review to continue.

Form for submitting a FOIA request with required contact information fields.

Step 3: Review and submit

  1. Step 2 shows a summary of everything you entered. Check your details — if anything needs correcting, click Back to return to the form.

  2. A notice at the bottom reads: "By submitting this request, you agree to pay any applicable fees associated with the search and reproduction of records. We will contact you if fees exceed $25.00."

  3. Click Submit Request.

Form for submitting a FOIA request with personal and record details filled in.

Step 4: Verify your email

A Verify Your Email prompt appears. The system sends a 6-digit verification code to the email address you provided.

  1. Check your inbox for an email from Logikcull Request containing your verification code.

  2. Enter the 6-digit code in the Verification Code field.

  3. Optionally, check Remember this device for 30 days to skip verification on future submissions from this device.

  4. Click Verify & Submit.

If you don't receive the code, check your spam folder. The code expires in 24 hours.

Click Resend if you need a new one. If the email address is wrong, click Wrong email? to go back and correct it.

Email verification prompt requesting a six-digit code for account confirmation.

Step 5: Confirmation

Your request is submitted. The screen shows a confirmation with everything you need to know.

  • Your tracking number — for example, FOIA-2026-F6B9174A. Save this — you'll need it to track your request.

  • Confirmation email — a Request received email is sent to your email address with your tracking number and a Track Request button.

  • Estimated response deadline — calculated automatically based on the agency's jurisdiction and response requirements.

  • What happens next — the agency will review your request, you can track status any time using your tracking number, and you'll be notified by email when there are updates.


My Requests

You are also signed in to the portal.
Click My Requests in the top navigation to see all requests you've submitted.

Overview of submitted requests in the Reveal City platform interface.

Multiple Requests

You can submit more than one request. Each submission gets its own tracking number and is handled independently.

What to expect

  • Agency response time — varies by agency and jurisdiction. Many agencies are required by law to respond within a set number of business days. Your confirmation email may include the statutory deadline.

  • Follow-up from the agency — a records officer may contact you to clarify your request. You'll receive a New message available email with any messages from the agency. Respond directly from your request status page.

Troubleshooting

I didn't receive a confirmation email

Check your spam or junk folder first. If it's not there, verify the email address you entered was correct. You can re-submit the request with the correct address.

The form won't let me submit

Required fields are marked with an asterisk (*) on the form.  Make sure all required fields are filled in before clicking Submit Request.

Next steps

  • Track Request Status — check the current status of your submitted request and communicate with the agency

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